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Customer Success Manager — Japanese & Korean Speaking (Remote)

Dropbox

We Work Remotely Full-time CUSTOMER SERVICE mid 🌍 Worldwide

Posted

Oct 6, 2026

Location

remote

Tags

remote tech design marketing customer support customer-service customer success account management product adoption retention

About this role

Headquarters: Remote - Japan Role Description As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer’s business priorities, technical environment,...

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