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Customer Success Manager, Scale

Expel

We Work Remotely Full-time CUSTOMER SERVICE senior ๐ŸŒ Worldwide

Posted

Sep 27, 2026

Location

remote

Tags

remote tech design marketing customer support customer-service customer success account management customer retention onboarding

About this role

Headquarters: Remote You've helped run a scale or pooled CS model before, or you've been inside one long enough to know what works and what doesn't. You know that scale CS done badly is just support with a fancier title, and done well it's a system that delivers consistent value to hundreds of customers. You want to join and help build the good version. Expel is an MDR company. Our customers are security teams who depend on us to find and stop threats. We're launching a scale model for a...

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