Customer Service Business Process Specialist (Mandarin Speaker)
Jobicy Freelance CUSTOMER SERVICE ⏰ APAC-friendly
Posted
Jun 10, 2026
Location
remote
Tags
remote customer-support customer-service apac cs-related sops cs enquiries cs tickets
About this role
Responsibilities Prepare, review, and update CS-related SOPs, Macros, Announcements, and FAQs to ensure clarity and consistency in service delivery Manage CS enquiries and tickets, ensuring timely resolution while identifying opportunities...
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